
Customer Service GUIDEbot | Budget | Premium |
1) General Introduction | Guiding customers' feedback through pressing pre-developed buttons with specific intentions. | |
2) Unique Selling Points | Cheap, Fast, Easy, One-way communication, controlled dialogue flow; customers replies by pressing text buttons | Comprehensive, Fast, Easy, One-way communication, contents rich, customers reply by pressing text buttons |
3) Key Features : | ||
communication method | Use pre-set questions & answers | |
Appearance in different type of device | Button only | |
Deployment channels | Website | |
4) Included Fixed Text Messages | ||
a) Opening Greetings | 5 | 10 |
b) standard messages in text format | 5 | 10 |
c) End chatting greetings | 5 | 10 |
d) Fallback (irrelevant question from customer) | yes | yes |
Language | Cantonese/ English/ Simplified Chinese | |
a) question in button format | 5 | 10 |
b) feedback choice buttons | 5 | 25 |
Consultation: | HKD$3000 from 2nd Hour |
For more features and functions, please free free to contact us.