| Customer Service GUIDEbot | Budget | Premium |
| 1) General Introduction | Guiding customers' feedback through pressing pre-developed buttons with specific intentions. | |
| 2) Unique Selling Points | Cheap, Fast, Easy, One-way communication, controlled dialogue flow; customers replies by pressing text buttons | Comprehensive, Fast, Easy, One-way communication, contents rich, customers reply by pressing text buttons |
| 3) Key Features : | ||
| communication method | Use pre-set questions & answers | |
| Appearance in different type of device | Button only | |
| Deployment channels | Website | |
| 4) Included Fixed Text Messages | ||
| a) Opening Greetings | 5 | 10 |
| b) standard messages in text format | 5 | 10 |
| c) End chatting greetings | 5 | 10 |
| d) Fallback (irrelevant question from customer) | yes | yes |
| Language | Cantonese/ English/ Simplified Chinese | |
| a) question in button format | 5 | 10 |
| b) feedback choice buttons | 5 | 25 |
| Consultation: | HKD$3000 from 2nd Hour | |
For more features and functions, please free free to contact us.